Privacy Policy
Sterval respects your right to privacy.
Visitors are advised that each time they visit a website, two general levels of information about their visit can be retained. The first level comprises statistical and other analytical information collected on an aggregate and non-individual specific basis of all browsers who visit the site. The second is information which is personal or particular to a specific visitor who knowingly chooses to provide that information.
Statistical and analytical information
The statistical and analytical information provides general and not individually specific information about the number of people who visit this website; the number of people who return to this site; the pages that they visit; where they were before they came to this site and the page in the site at which they exited. This information helps us monitor traffic on our website so that we can manage the site’s capacity and efficiency. It also helps us to understand which parts of this site are most popular and generally to assess user behaviour and characteristics in order to measure interest in and use of the various areas of the site.
Data Processing
Personal information
Through this website you may have an opportunity to send us information, such as through the “enquiry form” in the “contact us” section, or any other area where you might email us, subscribe to our newsletter or, request a publication or enter a competition. By choosing to participate in these, you will be providing us with some level of personal information relating to you. This information will only be used by Sterval for:
- The purposes for which it was provided by you, e.g. to send you information, newsletters, etc.
- Verification purposes and statistical analysis.
- Marketing and administration purposes.
Collection and use of personal information
Personal information: information that is associated with your name or personal identity. The Sterval Website does not collect any personal data about you on this Website, apart from information which you volunteer (for example, by emailing us, or registering with us for our newsletter).
Security of personal information
Sterval will take all appropriate measures (including appropriate technical and organisational measures) to prevent against unauthorised access to, alteration of, disclosure of or destruction of your personal information.
Collection and use of non-personal information
Non-personal information: data collected for statistical purposes which is not associated with a specific identity. Sterval collects and analyses technical information in order to evaluate our Website. The type of technical information we log is confined to the following:
- The IP address*1 of the visitor’s Web server
The top-level domain-name used (for example .ie, .com, .org, .net)
3. The pages visited on the Sterval’s WEBSITE, i.e. URL’s*2 visited
4. The previous Website address from which the visitor reached us, including any search terms used
5. Clickstream data which shows the traffic of visitors around this Website (for example, pages accessed)
*1 An IP address is an identifier for a computer or device on a Transmission Control Protocol/Internet Protocol (TCP/IP) network, such as the World Wide Web. Networks use the TCP/IP protocol to route information based on the IP address of the destination. In other words, an IP address is a number that is automatically assigned to your computer whenever you are surfing the Web, allowing Web servers to locate and identify your computer. Computers require IP addresses in order for users to communicate on the Internet, browse and shop.
*2 A URL (Uniform Resource Locator) is the global address of documents and other resources on the World Wide Web.
ANY EXTERNAL LINKS TO OTHER WEBSITES ARE CLEARLY IDENTIFIABLE AND IT STERVAL IS NOT RESPONSIBLE FOR THE CONTENT OR PRIVACY STATEMENTS OF THESE WEBSITES. YOU ARE ADVISED TO CONTACT THE PROVIDERS OF THESE WEBSITES DIRECTLY IF YOU HAVE ANY ISSUES OR CONCERNS RELATING TO THESE WEBSITES.
GDPR
Sterval will adhere to GDPR regulations with regard to your data, not exclusive of –
Access Requests
We will provide the client with any data they request access to within the timeframe set out in GDPR on receipt of a subject access request.
Termination of Contract
Any data which is held by Sterval shall be deleted upon termination of this agreement at no extra cost.
Breach Notification
In the unlikely event of an internal data breach we will follow our Breach Notification Process and notify the client within the time-frame set out under GDPR regulations.
Data Retention
Personal data shall be kept for no longer than is necessary for the purposes for which it is being processed.
Cookies
A “cookie” is a small data file transferred by a Website to your computer’s hard drive. Cookies are typically classified as either “session” cookies or “permanent” cookies.
“Session” cookies do not stay on your computer after you leave our Website or close your browser. The aggregate information collected permits us to analyse traffic patterns on our site. This can enable us over time to provide a better experience on our site by improving content or personalisation and making our site easier to use.
“Permanent” cookies are those that remain on your computer. They are used to facilitate shopping, personalisation and registration services. For example, cookies can keep track of what you have selected to purchase as you continue to shop and allow you to enter your password only once on Web pages where a login is required. “Permanent” cookies can be manually removed by the user.
Most browsers automatically accept cookies by default, but you can usually refuse cookies or selectively accept certain cookies by adjusting the preferences in your browser. If you turn off cookies, there may be some features of our site that will not be available to you and some Web pages may not display properly. You can find information on popular browsers and how to adjust your cookie preferences at the following Websites:
| Cookie Name | Description |
| ASP.NET_SessionId | This is a general purpose platform session cookie, used by sites written with Microsoft .NET based technologies. It is usually used to maintain an anonymised user session by the server. |
| _utma | This cookie is used by Google Analytics to distinguish users and sessions. The cookie is created when the javascript library executes and no existing __utma cookies exists. The cookie is updated every time data is sent to Google Analytics. |
| _utmz | This cookie is used by Google Analytics to capture the traffic source or campaign that explains how the user reached our site. The cookie is created when the javascript library executes and is updated every time data is sent to Google Analytics. |
| _utmb | This cookie is used by Google Analytics to determine new sessions/visits. The cookie is created when the javascript library executes and no existing __utmb cookies exists. The cookie is updated every time data is sent to Google Analytics. |
| _utmt _gat |
These cookies are used by Google Analytics to throttle request rate. |
| _ga _gid |
These cookies are used by Google Analytics to distinguish users. |
| _atuvc _atuvs _atssc |
These cookies are associated with the AddThis social sharing widget which is embedded in websites to enable visitors to share content with a range of networking and sharing platforms. |
Google Analytics
The Website uses Google Analytics to collect information about how visitors use the Website. The Cookies used by this product collect information in an anonymous form and are used by many different websites. If you wish to opt out of being tracked by Google Analytics across all websites, please visit http://tools.google.com/dlpage/gaoptout.
Managing Cookies Usage
– You may refuse to accept or you may disable cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of the Website or unable to avail of our services. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to the Website.
– You can find out how to do this for your particular browser by clicking “help” on your browser’s menu or by visiting www.allaboutcookies.org.
Web beacons
A Web beacon is an electronic image, called a single-pixel (1×1) or clear GIF. Web beacons can recognise certain types of information on a visitor’s computer, such as a visitor’s cookie number, time and date of a page view and a description of the page where the Web beacon is placed. You may render some Web beacons unusable by rejecting their associated cookies. Note: Sterval Web pages do not use Web beacons.
Who we share your information with
Sterval makes no attempt to identify individual visitors, or to associate the technical details collected (IP addresses etc.) with any individual. It is the policy of Sterval never to disclose personal or technical information in respect of individual Website visitors to any third party, unless obliged to disclose such information by rule of law.